Consent / Patient Information
Patient information and consent.
Last updated : 08/06/2026
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This English version is provided for information purposes only. In the event of any discrepancy, the French version of this document prevails.

To the patient

Your therapist uses Interval.care, a digital tool designed to help them write and organize their clinical notes in a secure and confidential way.

Interval.care in no way replaces the professional’s clinical judgement. It is only a technical aid to improve the quality and traceability of care.

Confidentiality & security
  • Secure storage: your data is hosted on an infrastructure certified as a Health Data Host (HDS) in France.
  • Encryption: all communications and sensitive data are encrypted to the highest standards (HTTPS, encryption at rest).
  • No commercial use: your data is never used for marketing or advertising purposes.
Use of artificial intelligence (Mistral AI and OpenAI APIs)

To provide optimal assistance, Interval.care uses the Mistral AI and OpenAI (ChatGPT) APIs to structure and clarify clinical notes and to suggest wording suited to professional vocabulary.

Protection of your data

Systematic anonymization: before any transmission to the Mistral AI and OpenAI APIs, all information that could identify you (last name, first name, contact details, etc.) is removed or replaced with placeholders.

Example: "Jean Dupont, 42, lives at 15 rue de Paris and is seeking help for depression." becomes "[First name] [Last name], [Age], lives at [Address] and is seeking help for depression."

  • No permanent storage: anonymized data is kept by Mistral AI or OpenAI only for the duration of processing (less than 24h).
  • No model training: your data is never used to improve or train the algorithms of Mistral AI or OpenAI.
Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights over your data:

  • Access: request a copy of your information.
  • Rectification: correct or update your data.
  • Erasure: delete your data (subject to legal retention obligations).
  • Objection: refuse the processing of your data on legitimate grounds.
Contact

To exercise these rights, contact your therapist or write to rgpd@interval.care.

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