Useful answers before opening the app

Interval is for therapists who want to articulate their clinical work, follow-up continuity, and practice management more precisely. The application brings clinical work, the schedule, appointments, and patient interactions together in a single space. It is suited to practitioners looking to deepen their therapeutic work while lightening the practical burden around it.

The application is organised around three areas: the Clinic for therapeutic work, the organisation module for appointments, and the Patient Portal for exchanges with patients.

Yes. The main workflows have a dedicated mobile version, with simplified header navigation and side menu on the relevant modules.

On iPhone, open the relevant login page in Safari, tap Share, then Add to Home Screen. On Android, open the page in Chrome then use the Install app or Add to Home Screen option offered by the browser.

The application is designed for professional use by therapists. At this stage, registration does not require systematic diploma upload in the interface, but the expected use remains that of a practitioner working within a professional and ethical framework consistent with their practice.

No. Interval is not designed for issuing prescriptions or producing regulated medical acts. The application serves clinical work, appointment management, and patient interactions within the framework provided by the platform.

The clinical module brings together the patient record, sessions, pre-session brief, between-session work, and useful reference points before or after a consultation in a single workspace.

Focus mode narrows the interface around the work in progress to limit distractions and keep attention on the patient, the session, or immediate preparation.

Notes, session markers, mood elements, and clinical resources remain attached to the same patient, making it easier to review and maintain continuity between encounters.

No. It is used to structure, rephrase, or consolidate certain elements, but the clinical framework, selection of information, and final validation remain under the therapist's control.

As with any assistance tool, a summary may highlight certain elements, rephrase others, or leave out important nuances. That is why summaries in Interval are never final readings: they must be reviewed, adjusted, and validated by the therapist, who remains solely responsible for their clinical use.

Two methods exist. In the clinical module, a patient can be created when creating a first session: basic information is then saved at the same time as the session. In the Patients tab of the Practice module, a patient can also be created without a session, based solely on their administrative information, for scheduling, appointment, and patient portal management.

On mobile, dictation is used from the session input field with the phone keyboard microphone. Activate the system keyboard, start dictation, then review and validate the text before saving.

Yes. Validated clinical content for a patient can be exported in PDF format. This allows you to obtain a readable document, shareable if necessary within your professional framework, and archivable outside the application.

The Blind spot function helps identify what risks escaping the therapist's immediate attention. It serves to surface leads, points of vigilance, or elements to revisit, in order to enrich clinical reflection without replacing the practitioner's judgement.

The mood curve gathers over time the mood elements entered or validated around the same patient. It allows you to visualise evolutions, variations, and useful reference points for follow-up, without replacing the therapist's clinical analysis.

Yes. In My account, the therapist can select their theoretical orientation to orient the structuring and vocabulary proposed by the application. This setting allows outputs to be more closely aligned with the clinical framework used in practice.

Yes. From the Patients tab of the Practice module, it is possible to create a patient from their administrative information, without immediately opening a session. This allows you to prepare the schedule, appointments, documents, and portal access before any clinical work.

Slots can be created directly in the Practice calendar by selecting a time range. They then serve as the basis for organising bookings, responding to requests, and clearly visualising what is available or already occupied.

The interval setting determines the space left between two slots or two appointments in the calendar. It allows a buffer time between two consultations, so you can potentially record the outgoing patient's session, then prepare for the next arrival, notably with a pre-session brief, without having to chain appointments back to back.

From the Practice space, each request can be opened then confirmed, declined, or adjusted with a new proposal. All processing remains grouped in the same flow, making it easy to track the status of each request.

Yes. When a patient appointment is rescheduled, confirmed, cancelled, or modified in the Practice module, a notification is sent to the patient so they have the most up-to-date information.

The patient receives a notification when an appointment request is confirmed, declined, rescheduled, updated, or cancelled. The goal is to give them clear information at each important change concerning their appointment or ongoing request.

Yes. The Practice module can be used to manage the calendar, patients, appointment requests, documents, and the patient portal, even without opening a session or using the clinical functions of the application.

From the patient record in the Practice module, it is possible to send an invitation to the patient portal. The patient then receives access allowing them to track their appointments, consult shared documents, and find the references made available to them.

The patient can track their requests, view their appointments, access shared documents, and find clinical references made available by the therapist.

The portal can be used to share administrative documents such as invoices or certificates, as well as to make available clinical references useful between sessions.

Data is encrypted to remain unreadable without the appropriate keys. During processes that require technical circulation of content, an anonymisation process limits exposure of directly identifying elements before processing, then information remains attached to the correct record in the application.

The use of Interval must fit within the information and consent framework chosen by the practitioner for their practice. Whenever patient data is used in the application, it is the therapist's responsibility to ensure the patient has been properly informed and that the conditions of their care comply with their professional, ethical, and legal obligations.

Yes. The patient portal only exposes elements intended for that use: appointments, requests, documents, and shared references. Internal clinical work remains in the therapist space.

AI acts as an assistance tool for clinical work and information structuring. It does not replace therapeutic judgement or practitioner validation.